Compliance Overview / University of New England

Compliance Overview

Compliance Framework
Compliance Driver	Children (Education and Care Services) National Law (NSW)
Classification	Level 3 Centrally managed, local area(s) requirement.
Associated Legislation	A New Tax System (Family Assistance) (Administration) Act 1999 (Cth) Child Care Act 1972 (Cth) Child Protection (Working with Children) Act 2012 (NSW) Child Protection (Working with Children) Regulation 2013 (NSW) Children (Education and Care Services National Law Application) Act 2010 (NSW) Children and Young Persons (Care and Protection) Act 1998 (NSW) Education and Care Services National Regulations (NSW) Teacher Accreditation Act 2004 (NSW) Universities Governing Bodies (University of New England) Order 2016 (NSW) University of New England Act 1993 (NSW) (NSW) University of New England By-law 2005 (NSW)
Associated Standards	Convention on the Rights of the Child (Int)
Associated Codes	None
Associated Information	ACECQA - National Quality Standards Australian Children's Education & Care Quality Authority Yarm Gwanga - University of New England Provider Approval

Return to Top Administrative Information
Administrative Body	NSW Department of Education and Communities
Administrative Name	Early Childhood Education and Care
Administrative Address	Physical Address 35 Bridge Street Sydney NSW Australia, 2000 Mailing Address Early Childhod Education and Care Directorate Locked Bag 5107 Parramatta NSW Australia, 2124
Administrative Phone	1800 619 113
Administrative Email	ececd@det.nsw.edu.au
Administrative Website	https://education.nsw.gov.au/early-childhood-education

Return to Top General Introduction
VC Compliance Delegate	Jo Scanlan, Chief Operating Officer
Compliance Coordinator	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Business Units Impacted	Estate and Built Environment Finance Office of the Chief Operating Officer People and Culture Records Team UNE Life Yarm Gwanga
Overview	This legislation establishes a national education and care services quality framework for the delivery of education and care services to children. The purpose of the national education and care services quality framework is to: (a) ensure the safety, health and wellbeing of children attending education and care services; (b) improve the educational and developmental outcomes for children attending education and care services; (c) promote continuous improvement in the provision of quality education and care services; (d) establish a system of national integration and shared responsibility between participating jurisdictions and the Commonwealth in the administration of the national education and care services quality framework; (e) improve public knowledge, and access to information, about the quality of education and care services; (f) reduce the regulatory and administrative burden for education and care services by enabling information to be shared between participating jurisdictions and the Commonwealth.
Compliance Obligations
Return to Top Policies and Procedures
Description	Yarm Gwanga will have policies and procedures in relation to the following�" (a) health and safety, including matters relating to�" (i) nutrition, food and beverages, dietary requirements; and (ii) sun protection; and (iii) water safety, including safety during any water-based activities; and (iv) the administration of first aid; and (v) sleep and rest for children; (b) incident, injury, trauma and illness procedures complying with regulation 85; (c) dealing with infectious diseases, including procedures complying with regulation 88; (d) dealing with medical conditions in children, including the matters set out in regulation 90; (e) emergency and evacuation, including the matters set out in regulation 97; (f) delivery of children to, and collection of children from, education and care service premises, including procedures complying with regulation 99; (g) excursions, including procedures complying with regulations 100 to 102; (h) providing a child safe environment; (i) staffing, including�" (i) a code of conduct for staff members; and (ii) determining the responsible person present at the service; and (iii) the participation of volunteers and students on practicum placements; (j) interactions with children, including the matters set out in regulations 155 and 156; (k) enrolment and orientation; (l) governance and management of the service, including confidentiality of records; (m) the acceptance and refusal of authorisations; (n) payment of fees and provision of a statement of fees charged by the education and care service; (o) dealing with complaints.
Impacts	Penalty: $1000.
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	ACECQA - National Quality Standards
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Acceptance and refusal of authorisations
Description	Yarm Gwanga education and care service requires parental/legal guardian authorisation for activities such as administration of medications, collection of children, excursions and providing access to personal records. These Guidelines outlines what constitutes a correct authorisation and what does not, which may therefore result in a refusal. We will ensure that we only act in accordance with correct authorisation as described in the Education and Care Services National Regulations, 2011, clause 168 (m).
Impacts	Harm to child.
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Acceptance and Refusal Guideline
Other Websites

Return to Top Administration of Medication
Description	Yarm Gwanga Incident Injury Trauma and Admin of First Aid Guideline details the administration of medication at the service. Under the National Regulations: Regulations (clauses 92�"96, 178, 181�"184) medication must be administered: 1. from its original container before the expiry or use-by date; 2. in accordance with any instructions attached to the medication or provided by a registered medical practitioner; 3. for prescribed medications, from a container that bears the original label with the name of the child to whom it is prescribed; 4. with a second person checking the dosage of the medication and witnessing its administration; and 5. details of the administration must be recorded in the medication record. (Medication form in 'associated information' link below).
Impacts	Negative impact on the health and safety of a child. Fines and penalties.
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Staying Healthy: Preventing infectious diseases in early childhood education and care services
Management Tools
Rule	None
Policy	None
Procedure	WHS OP012 (interim) First Aid Procedure
Guideline	Yarm Gwanga Incident, Injury, Trauma and Illness Administration of First Aid Guideline Yarm Gwanga Medical Conditions Guidelines
Other Websites

Return to Top Child Care Service Statement
Description	Approved child care services must issue regular statements to families about their child’s child care attendance, fees charged to the family and the Australian Government child care fee subsidy paid to the service on behalf of the family. This keeps families informed about their use of care, how much it costs and how much financial assistance they are getting from the Australian Government. Statements are issued by an approved service to parents/guardians about the sessions of care provided at the service. They provide clear information about the sessions of care provided in the statement period, the charges for care and the amount of Child Care Subsidy (CCS) passed on to individuals in respect of that care. Statements must be issued to all individuals receiving CCS as fee assistance. At a minimum, services must issue a statement at least once every three months; within a month of the end of the period, it covers (a service can issue statements more often). Statements must: 1. be provided electronically by email. 2. be provided to the child’s parent/guardian. If a person other than a parent pays the child’s fees and requests a copy of the statements, you must provide them to that person. 3. include the following information: (a) Service details Name of the service Australian Business Number (ABN) Child Care Subsidy (CCS) Approval ID (b) Family details Name of the person to who the statement is issued Name/s of the child/ren to who care was provided Enrolment ID/s for the child/ren (c) Care details Weekly total number of hours of care for where the fees were reduced by fee assistance payments Total number of hours of care provided to the child; show both as daily and weekly amounts Number of absence days used in the period covered by the statement (d) Financial details Amount of fees charged for the session/s before any fee assistance payments are taken into account (the total fee) Amount of fee assistance payments for the session/s (if any) Statement period details - Start and end dates of the statement period; Date of issue of the statement
Impacts	Negative impact on reputation. Fines and penalties.
Responsible Manager	Meg McKechnie, Chief Financial Officer
Coordinating Officer	Meg McKechnie, Chief Financial Officer
Coordinating Unit	Finance
Oversight Committee/Group	None
Business Units Impacted	Finance Office of the Chief Operating Officer UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	A New Tax System (Family Assistance) (Administration) Act 1999 (Cth)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Child Protection Awareness
Description	Under clause 84 of the Regulations the University as the approved provider of an education and care service must ensure that the nominated supervisor and staff members at the service who work with children are advised of: (a) the existence and application of the current child protection law; and (b) any obligations that they may have under that law. National Quality Standard QA2 Children’s health and safety 2.2 Safety- Each child is protected. 2.2.3 Child protection- Management, educators and staff are aware of their roles and responsibilities to identify and respond to every child at risk of abuse or neglect.
Impacts	Penalty: $1000. A compliance direction may also be issued for failure to comply with this regulation.
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	Mandatory Reporting Guide (NSW)- Child Protection Helpline
Management Tools
Rule	None
Policy	Child Protection Policy
Procedure	Child Protection Procedures
Guideline	None
Other Websites

Return to Top Children not collected
Description	Where a child has not been collected by the service closing time and no communication has been received from a parent, the service will endeavour to contact the parents, authorised nominee and emergency contacts to collect the child, otherwise the police will be contacted and a report of an abandoned child will be made.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Collaborative Partnerships with Families
Description	QA6 Collaborative partnerships with families and communities 6.1 Supportive relationships with families- Respectful relationships with families are developed and maintained and families are supported in their parenting role. 6.1.1 Engagement with the service- Families are supported from enrolment to be involved in the service and contribute to service decisions. 6.1.2 Parent views are respected- The expertise, culture, values and beliefs of families are respected and families share in decision-making about their child’s learning and wellbeing. 6.1.3 Families are supported- Current information is available to families about the service and relevant community services and resources to support parenting and family wellbeing. 6.2 Collaborative partnerships- Collaborative partnerships enhance children’s inclusion, learning and wellbeing. 6.2.1 Transitions- Continuity of learning and transitions for each child are supported by sharing information and clarifying responsibilities. A Yarm Gwanga Advisory Group meets monthly to discuss and reflect upon services polices and practices. This group consists of the centre director, families of the service and Early Childhood Academic staff at UNE. If a family wishes to become part of the Yarm Gwanga Advisory Group please see the centre director.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	ACECQA - National Quality Standards
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Collaborative partnerships with communities
Description	Under 6.2 of the National Quality Standards Collaborative partnerships in which collaborative partnerships will enhance children’s inclusion, learning and wellbeing. Yarm Gwanga will: * ensure Effective partnerships support children's access, inclusion and participation in the program, and * ensure that Yarm Gwanga builds relationships and engages with its community. Yarm Gwanga will continues to develop and maintain collaborative partnerships with the community that will enhance children's inclusion, learning and wellbeing.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	ACECQA - National Quality Standards
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Collection of Children
Description	Under Division 6 s99 the University as an approved provider of an education and care service must ensure that a child who is being educated and cared for at its child care service does not leave the premises unless the child is given into the care of: 1. a parent of the child; or 2. a nominee authorised on the child's enrolment record; or 3. a person authorised by the parent in writing (this includes excursions); or in the case of a medical or other emergency.
Impacts	Penalty: $2000.
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Delivery and Collection of Children Guideline
Other Websites

Return to Top Concerns or Complaints
Description	Yarm Gwanga welcomes feedback on its services and will respond to your concern/complaint in a discreet, effective and timely manner. If you have a concern or complaint about the Service, you should: 1. In the first instance, raise your concerns with an Educator or the Director of the service; and/or 2. Contact David Schmude (Director UNE Life) as the University of New England, Approved Provider's nominated person. The service is required to notify, within 24 hours, the Department, Early Childhood, Education & Care Directorate where complainant alleges: 1.a child's health, safety or wellbeing has been compromised; or 2. the relevant legislation has been contravened. Direct complaints can be made to the Department, Early Childhood, Education & Care Directorate [(freecall) 1800 619 113 and by email to ececd@det.nsw.edu.au] where the complainant alleges : 1. the safety, health or wellbeing of a child or children was or is being compromised; or 2. the relevant legislation has been contravened. USING COMPLAINTS TO SUPPORT CONTINUOUS IMPROVEMENT Continuous improvement is an essential practice for education and care services and an underpinning requirement of the National Quality Framework. Complaints and grievances will be used to identify a focus for critical reflection of practices, programs and team performance. Complaints will be used as a positive resource for self-assessment and can inform the service’s philosophy, quality improvement plan, policies and procedures.
Impacts	Negative impact on reputation. Fines and penalties.
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	Student (Related) Grievance Handling Policy
Procedure	Student (Related) Grievance Handling Procedures
Guideline	Yarm Gwanga Complaints Guideline
Other Websites

Return to Top Diversity and Inclusion
Description	As a business unit of the University of New England the Yarm Gwanga services comply with the University's rules and policies in relation to diversity and inclusion. Yarm Gwanga will: * promote and value cultural diversity and equity for all children, families and staff from diverse cultural and linguistic backgrounds: * develop a positive self concept for each child and adult in the group by exploring the cultural backgrounds of each family and child; * endeavour to provide a foundation that instills in each child a sense of self identity, dignity and tolerance of all people; * increase the knowledge and understanding each child has about his or her own cultural ethnic heritage in partnership with their family, staff and community ; implement equitable and inclusive practices that are part of a continuous and embedded part of the program respect the right of all children to maintain their home language and culture; * support children and families with additional needs; upon orientation and enrolment support families to identify additional needs and appropriate support that may be required; support families settling into the service by sourcing information to communicate with families in their home language as well as utilising other communication avenues such as email, written communication and websites.; provide a cross cultural perspective in all areas of the program, including, resources, literacy, incursions and excursions, centre activities and programs; encourage and promote each child's feeling of belonging by ensuring they feel an important part of the service, by: the sharing of cultures, encourage children and families to be involved in the service, promote ways that children and families can recognise special and significant events and celebrations with the service; provide opportunities for children to question and explore the social constructions of gender, culture, race, language, lifestyles and additional needs; encourage children to understand the right of individuals to have their thoughts, feelings and ideas heard and respected; strengthen and reinforce diverse and equitable behaviours and practices with children and challenge prejudice and bias; provide opportunities that challenge biases and facilitate an understanding about diversity, equity, respect and the rights of individuals; ensure that all educators are actively involved in the development of appropriate resources, support and implement an anti bias, cross cultural program which is reflective of the service's diversity showing respect and promoting inclusive practices at all times. Act promptly to obtain necessary support to meet the needs of children and families attending the service; inclusion support, bi-cultural support, PEDAL, and other agencies as required.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	Convention on the Rights of the Child (Int)
Associated Code	None
Associated Information	Australian Human Rights Commission website Diversity Council Australia
Management Tools
Rule	None
Policy	Prevention of Harassment, Bullying and Discrimination Policy Sexual Harm and Harassment Prevention and Response Policy
Procedure	Prevention of Harassment, Bullying and Discrimination Procedure
Guideline	Domestic Violence Guidelines
Other Websites

Return to Top Educational Leader
Description	A suitable qualified and experienced educator will be designated in writing as the Educational Leader to lead the development and implementation of educational programs at Yarm Gwanga. Educational Leader Role This position description is specific to educators employed in the role of Educational Leader. An early childhood educational leader is responsible for working with educators and children to develop the program of activities and experiences that support learning in an education and care service. The leader has knowledge and experience about the way children learn and about quality educator practice as their role is also about promoting high quality teaching practice. P O S I T I O N O B J E C T I V E S • To act as an educational leader for educators at the service, leading the implementation of the educational program and ensuring that clear goals for teaching and learning within the educator team are developed through a collaborative vision with regard to curriculum and pedagogy • To be active and passionate about early years learning theories and curriculum and to share this expertise to inspire co-educators to strive for continuous improvement. • To respond to, the various teaching and learning styles of educators and children. • To be a positive and enthusiastic mentor and coach to all co-educators, supporting continuous learning and reflection of educators. Generally, they: • Provide educational leadership to educators, teachers and administrative staff of early childhood services. • Coach and mentor educators to support children’s learning in the five learning and development outcomes (identity, community, wellbeing, learning and communication). • Support high quality teaching and learning for children in a service. �" Represent the organisation in networks and committees that focus on children’s learning. • Develop and review policy, course curricula and teaching/learning materials drawing on a deep understanding of educational theory and practice. • Collaborate and work with parents and families as partners in children’s learning. O R G A N I S A T I O N A L R E L A T I O N S H I P S Responsible to: The Educational Leader is responsible to the Nominated Supervisor. Liaison with: • The service Nominated Supervisor, parents and local community • The service teachers, co-educators, volunteers and students at the service. Q U A L I F I C A T I O N S A N D E X P E R I E N C E Mandatory: • Experience within the early childhood education field • A passion for upholding professional conduct. • A thorough knowledge of current research and theories in early childhood and an interest in collaborative professional learning • The ability to work with colleagues; leading and being part of reflective discussions about practice, implementing the learning framework, documenting team goals that demonstrate deep understanding of children’s development and learning • Having a comprehensive knowledge of and an ability to respond to, the various teaching and learning styles of educators and children. • A high level of communication skill to ensure clear and adequate discussion with and between educators, coaching and mentoring other educators in quality practice • Ability to take a lead role in promotion of the program and learning opportunities to families and community and ensure their involvement in program evaluation Desirable: • The ability to promote and sustain a collaborative work ethic where staff both challenge and support each other to critically reflect on practice, continuously review and develop skills to improve practice and promote relationships within a positive organisational culture • Demonstrated effective time management skills K E Y R E S P O N S I B I L I T E S A N D D U T I E S • Establish and maintain positive working relationships with colleagues that are fair, professional, supportive and respectful. • Mentoring and coaching individual members of the staff team at the service to support a process of continuous enquiry and improvement • These regular mentoring/coaching sessions are to be documented and filed, and available to be shared with Nominated Supervisor when requested. • Leading the implementation and critical reflection of the educational program, ensuring that clear goals for teaching and learning within the staff team are developed through a collaborative vision with regard to curriculum and pedagogy. • To actively encourage parent involvement in the service program. • To ensure regular review of the educational philosophy in conjunction with the all educators. • Oversee excursions and service events to ensure that they are appropriate and meet the needs/interests of the children and families at the service. • Other duties may be required as directed by the Nominated Supervisor. T I M E A L L O C A T I O N F O R R O L E • 1 hour per week.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	ACECQA - National Quality Standards
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Educational Program & Practice
Description	Under s168 of the Act the approved provider of an education and care service must ensure that a program is delivered to all children being educated and cared for by the service that: (a) is based on an approved learning framework; and (b) is delivered in a manner that accords with the approved learning framework; and (c) is based on the developmental needs, interests and experiences of each child; and (d) is designed to take into account the individual differences of each child. National Quality Standard QA1 Educational program and practice 1.1 Program- The educational program enhances each child’s learning and development. 1.1.1 Approved learning framework- Curriculum decision-making contributes to each child’s learning and development outcomes in relation to their identity, connection with community, wellbeing, confidence as learners and effectiveness as communicators. 1.1.2 Child-centred- Each child’s current knowledge, strengths, ideas, culture, abilities and interests are the foundation of the program. 1.1.3 Program learning opportunities- All aspects of the program, including routines, are organised in ways that maximise opportunities for each child’s learning. 1.2 Practice- Educators facilitate and extend each child’s learning and development. 1.2.1 Intentional teaching- Educators are deliberate, purposeful, and thoughtful in their decisions and actions. 1.2.2 Responsive teaching and scaffolding- Educators respond to children’s ideas and play and extend children’s learning through open-ended questions, interactions and feedback. 1.2.3 Child directed learning- Each child's agency is promoted, enabling them to make choices and decisions that influence events and their world. 1.3 Assessment and planning- Educators and co-ordinators take a planned and reflective approach to implementing the program for each child. 1.3.1 Assessment and planning cycle- Each child’s learning and development is assessed or evaluated as part of an ongoing cycle of observation, analysing learning, documentation, planning, implementation and reflection. 1.3.2 Critical reflection- Critical reflection on children’s learning and development, both as individuals and in groups, drives program planning and implementation. 1.3.3 Information for families- Families are informed about the program and their child's progress.
Impacts	Penalty of $20,000 for the University as the Approved Provider. In relation to a nominated supervisor the fine is $4000.
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Australian Children's Education & Care Quality Authority
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Educational Programming and Curriculum Guideline
Other Websites

Return to Top Emergency and Evacuation procedures
Description	The Director must ensure that current emergency and evacuation procedures are displayed in each room and the foyer giving instructions on what must be done in an emergency as well as as emergency and evacuation floor plan. The evaluation drill will occur every 3 months. National Quality Standard QA2 Children’s health and safety 2.2 Safety- Each child is protected. 2.2.2 Incident and emergency management- Plans to effectively manage incidents and emergencies are developed in consultation with relevant authorities, practised and implemented.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Estate and Built Environment Office of the Chief Operating Officer UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	UNE Safety Hub
Management Tools
Rule	Emergency Management Plan
Policy	None
Procedure	None
Guideline	Yarm Gwanga Emergency and Evacuation Guideline
Other Websites

Return to Top Enrolment and Orientation
Description	Enrolment and orientation procedures form the foundation for strong relationships between families and early education and care settings and promote a quality experience of education and care for children. Consistent information will be provided around Yarm Gwanga service operations and authorisations promoting compliance and a safe and secure environment for children and families. It is important that correct enrolment details are collected and parents receive appropriate information regarding the service and the responsibilities of all parties when utilising the service. Yarm Gwanga will ensure that: • Current details including children’s immunisation status is recorded and copies kept in accordance with the Education and Care Services Regulations 2011. • Documentation, including authorisations, are completed during the enrolment and orientation process. • The orientation process is planned in consultation with families, to orient a child and family to the service. • Due consideration is given to culture and language in undertaking enrolment and orientation processes. Pre-enrolment orientation Our Centre welcomes visits from prospective families and children. The Nominated Supervisor or delegated authority may provide the visiting family with a tour of the service environment and information that may include: service philosophy and curriculum; approaches to documentation, curriculum and planning; introduction to educators and staff; the physical environment; administrative matters, cost, and fee payment methods; how to provide feedback. Relevant Legislation • Children (Education and Care Services National Law Application) Act 2010. • Education and Care Services National Regulations 2011: 177, 160. • National Quality Standard: 6.1.1, 7.3.5.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Excursions
Description	Under Division 6 of the Regulations: 1. No child is permitted to attend an excursion without the written authorisation of a parent. 2. All excursions will be risk assessed and no excursion will be undertaken where the risk is assessed as high or above. The excursion risk assessment form can be found in the link below
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Yarm Gwanga - Excursion Permission Form Yarm Gwanga - FORMS
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Excursions Guideline
Other Websites

Return to Top Fees and Charges
Description	The University is committed to ensuring the provision of affordable quality early education and vacation care to University staff, students and the local community in accordance with Children (Education and Care Services) National Law NSW (NSW) and Education and Care Services National Regulations (NSW). Fees will be charged and managed in accordance with the Child Care Fees Rule.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Finance UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	Yarm Schedule of Fees - current
Management Tools
Rule	Child Care Fees Rule
Policy	None
Procedure	Child Care Fees Overdue Procedures
Guideline	None
Other Websites

Return to Top First Aid (administration of First Aid, first aid kits & first aid qualifications))
Description	Administration of First Aid- Part 4.2 Children's Health & Safety (Division 2 Incidents, injury, tauma and illness) 85 Incident, injury, trauma and illness policies and procedures Under regulation 168 procedures must be followed by nominated, supervisors, educators, staff members and volunteers at the service in the event that a child- a) is injured; or b) becomes ill; or c) suffers a trauma. 86 Notification to parents of incident, injury, trauma and illness A parent of a child being educated and cared for by the service is notified as soon as practicable, but not later than 24 hours after the occurance, if the child is involved in any incident, injury, trauma or illness while the child is being educated and cared for by the education and care service. 87 Incident, injury, trauma and illness record The Approved Provider of an education and care service must ensure that an incident, injury, trauma and illness record is kept in accordance with this regulation. 89,168 A centre-based service must provide an appropriate number of suitable first aid kits that are easily recognisable and readily accessible to adults. The service must have policies and procedures about the administration of first aid to children being educated and cared for by the service. First aid kits should also be taken when leaving the service premises for excursions, routine outings or emergency evacuations. National Quality Standard QA2 Children’s health and safety 2.1.2 Health practices and procedures- Effective illness and injury management and hygiene practices are promoted and implemented.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	WHS OP009 Workplace Inspections Procedure WHS OP012 (interim) First Aid Procedure
Guideline	Yarm Gwanga Incident, Injury, Trauma and Illness Administration of First Aid Guideline
Other Websites

Return to Top First Aid Kit Checklist
Description	Complete fist aid kit checklist every second month and ensure all required items are in first aid kit and in date.
Impacts	non-compliance breach- ECECD
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Governance and management Framework
Description	The University of New England is the Approved Provider of the service, and as such Yarm Gwanga is subject to the University's rules, policies and procedures. Yarm Gwanga is governed in accordance with the UNE Governance Framework and its associated documents. The Director of the service is also the Nominated Supervisor, and reports into the Director of UNE Life, who reports into the Chief Services Officer of the University. APPROVAL NUMBERS: A. Provider Approval number = PR-00003589 Date approval granted = 01/09/2009 Contact person is David Schmude, Director UNE Life B. Yarm Gwanga Preschool and Early Education Centre Service approval number = SE-00009612 Date approval granted = 23 November 2008 C. Yarm Gwanga Vacation Care Service approval number = SE-00013424 Date approval granted = 26 August 2013 NOMINATED SUPERVISOR is Galia Urquhart EDUCATIONAL LEADER is Jerri-Lee Archer LICENSING AUTHORITY is the Early Childhood Education and Care Directorate of the NSW Department of Education
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Office of the Chief Operating Officer UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW) Universities Governing Bodies (University of New England) Order 2016 (NSW) University of New England Act 1993 (NSW) (NSW) University of New England By-law 2005 (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Standing Orders of UNE Council UNE Strategic Plan
Management Tools
Rule	Asset Management Financial Rule Commercial Activities Rule Compliance Rule Financial Delegations Rule Organisational Resilience Rule Privacy Management Rule Records Management Rule Terms of Reference (Council approved) - Finance and Infrastructure Committee Terms of Reference (Council approved) - Remuneration Committee Terms of Reference (Council approved) - Standing Committee UNE Council Charter - Annexure 4 - Constitution of Council University Seal and Signing Documents Rule Vice-Chancellor Functions Rule
Policy	Conflicts of Interest Policy Gifts and Benefits Policy Performance Planning Development and Review Policy Prevention of Harassment, Bullying and Discrimination Policy Procurement Policy Sexual Harm and Harassment Prevention and Response Policy Staff Recruitment Rule
Procedure	Compliance Procedures Performance Planning Development and Review Procedures Prevention of Harassment, Bullying and Discrimination Procedure Staff Recruitment Procedures
Guideline	Yarm Gwanga Governance and Management Guideline
Other Websites

Return to Top Health & Physical Activity
Description	Yarm Gwanga will promote and encourage active involvement in planned physical activities each day. Yarm Gwanga will also promote and support healthy eating through the food provided at the service and the choices children and staff make. National Quality Standard QA2 Children’s health and safety 2.1 Health- Each child’s health and physical activity is supported and promoted. 2.1.3 Healthy lifestyle- Healthy eating and physical activity are promoted and appropriate for each child Early Years Learning Framework LO3 Children become strong in their social and emotional wellbeing Children take increasing responsibility for their own health and physical wellbeing
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	ACECQA - National Quality Standards
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Food and Beverage Dietary Guideline
Other Websites

Return to Top Health & Safety (nutrition, food & beverages, dietary requirements, sun protection, and water safety)
Description	Under Part 4.2 of the Regulations the nominated supervisor, and the approved provider of an education and care service must ensure that the nominated supervisor and staff members of, and volunteers at, the service implement: (a) adequate health and hygiene practices; and (b) safe practices for handling, preparing and storing food, to minimise risks to children being educated and cared for by the service. Under Division 2 of the Regulations Education and care services must have policies and procedures in relation to- (a) health and safety, including matters relating to- (i) nutrition food and beverages, dietary requirements; and (ii) sun protection; and (iii) water safety, including safety during any water-based activities; and
Impacts	Penalty of $2000.
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Yarm Gwanga - Cancer Council NSW SunSmart acknowledgement
Management Tools
Rule	None
Policy	WHS P006 Smoke Free Workplace Protocol
Procedure	None
Guideline	Yarm Gwanga Food and Beverage Dietary Guideline Yarm Gwanga Sun Protection Guideline Yarm Gwanga Water Safety Guideline
Other Websites

Return to Top Immunisation
Description	The NSW Public Health Act contains requirements for child care facilities (early childhood education and care centres), which include that directors of child care facilities are to be provided with a vaccination certificate on enrolment of each child. The NSW Parliament has passed a Bill to amend the Public Health Act to strengthen vaccination enrolment requirements in child care (also known as early childhood education and care). From 1 January 2018: * children who are unvaccinated due to their parent’s conscientious objection will no longer be able to be enrolled in child care * it will be an offence (with a penalty of 50 penalty units) for a principal to fail to comply with the child care vaccination enrolment requirements * it will be an offence (with a penalty of 50 penalty units) for a person to forge or falsify a vaccination certificate. A register of the age appropriate vaccination documentation needs to be maintained for each child and in the event of specified vaccine preventable disease outbreak in a child care centre the public health officer can exclude children who are not vaccinated for that disease to protect them from infection and prevent them from passing diseases to others. From 1 January 2018, parents must provide a copy of one or more of the following documents to enrol in a child care centre: * an AIR Immunisation History Statement�< which shows that the child is up to date with their scheduled vaccinations or * an AIR Immunisation History Form � * an AIR Immunisation Medical Exemption Form � No other form of documentation is acceptable (i.e. the Interim Vaccination Objection Form or Blue Book). The documents must be stored by the director in a secure location for 3 years, unless a child transfers to another child care centre.�< The NSW Immunisation�< Schedule�< sets out the age-appropriate vaccines for children and the AIR Immunisation History Statement will indicate if the child is up to date with their vaccinations. Principals of child care centres cannot enrol children if the required documents are not provided. The following are permanently exempt from the new requirements: * children who are enrolled in formal schooling (for example, attending before and after school care both on school campuses or externally) services providing education and care to children primarily on an ad hoc, temporary or casual basis (for example, crèches in shopping centres and gyms). The following classes of children are temporarily exempt from the new requirements and the documentation must be provided within 12 weeks from the date of enrolment in the child care facility: * those who are subject to a guardianship order under section 79A of the Children and Young Persons (Care and Protection) Act 1998 * those who have been placed in out-of-home care * those who are being cared for by an adult who is not the child’s parent due to exceptional circumstances such as illness or incapacity * those who have been evacuated following a state of emergency (for example, a declared natural disaster) * Aboriginal or Torres Strait Islander children�<�<. Vaccination is not compulsory and parents will continue to have the choice whether or not to vaccinate their child. However, conscientious objectors will no longer be able to enrol their children in child care and will need to make alternative arrangements. The only unimmunised children who can be enrolled in child care after 1 January 2018 are those who are on a recognised catch-up schedule (provided that the appropriate documentationhas been provided), or those who are unimmunised due to medical reasons as decsribed at section 2.1.4 of the Australian Immunisation Handbook 10th ed�<)�< (provided that the appropriate documentation has been provided), or children who are too young to be immunised (under 2 months of age). Children who are unimmunised for a disease may be asked to stay at home if there is an outbreak of that vaccine preventable disease in a child care centre.�< Parents automatically receive their child’s AIR Immunisation History Statement in the mail after they complete their immunisation schedule (sometime after 4 years of age). A copy of their child's immunisation details can also be obtained at any time by: * using their Medicare online account through MyGov * using the Medicare Express Plus App * calling the AIR General Enquiries Line on 1800 653 809 Overseas immunisation records must not be accepted by child care centres. The overseas immunisation records need to be assessed by an Australian immunisation provider who will transfer the information to the Australian Immunisation Register (AIR). Parents can then request an AIR Immunisation History Statement. Under the NSW Public Health Act 2010 child care centres must notify the following 9 vaccine preventable diseases to the local Public Health Unit on 1300 066 055: * Diphtheria * Haemophilus influenzae type b (Hib) * Measles * Meningococcal C * Mumps * Pertussis (whooping cough) * Poliomyelitis * Rubella * Tetanus. The Public Health Unit may need to review the centre's immunisation register to determine which children are at risk from the outbreak. Following assessment of the situation, the public health officer may instruct the director to exclude certain children for a period, or provide advice regarding preventive measures.
Impacts	up to $5500
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Immunise Australia Program
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Incident, injury, trauma and Illness & Administration of First Aid
Description	Under Division 2 the service must have policies and procedures in the event that a child: (a) is injured; or (b) becomes ill; or (c) suffers a trauma. 86 Notification to parents of incident, injury, trauma and illness The approved provider of an education and care service must ensure that a parent of a child being educated and cared for by the service is notified as soon as practicable, but not later than 24 hours after the occurrence, if the child is involved in any incident, injury, trauma or illness while the child is being educated and cared for by the education and care service. The Incident, injury, trauma and illness record form is in the link below 87 Incident, injury, trauma and illness record (1) The approved provider of an education and care service must ensure that an incident, injury, trauma and illness record is kept in accordance with this regulation. National Quality Standard QA2 Children’s health and safety 2.1.2 Health practices and procedures- Effective illness and injury management and hygiene practices are promoted and implemented.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	NSW Education - Early Childhood - Staff Qualifications Staying Healthy: Preventing infectious diseases in early childhood education and care services Yarm Gwanga - FORMS Yarm Gwanga - Long Term Medication Form Yarm Gwanga - Mandatory Notification Forms Yarm Gwanga Notification of Serious Incident Form Yarm Gwanga sample forms and templates (ACECQA)
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Incident, Injury, Trauma and Illness Administration of First Aid Guideline
Other Websites

Return to Top Infectious Diseases
Description	Under Clause 88 Infectious diseases (1) If there is an occurrence of an infectious disease at an education and care service, the approved provider of the service must ensure that reasonable steps are taken to prevent the spread of the infectious disease at the service. (2) If there is an occurrence of an infectious disease at a centre-based service, the approved provider of the service must ensure that a parent or an authorised emergency contact of each child being educated and cared for by the service is notified of the occurrence as soon as practicable. National Quality Standard QA2 Children’s health and safety 2.1.2 Health practices and procedures Effective illness and injury management and hygiene practices are promoted and implemented. The University's child care service uses the National Health and Medical Research Council's publication 'Staying Healthy: Preventing infectious diseases in early childhood education and care services' (accessed via the link below) when making decisions in relation to infectious diseases. It also provides information about exclusion periods for infectious diseases. Families will be notified of exclusion periods for infectious conditions. Cases of some infectious diseases are required to be notified to the local public health department. NSW Public Health Unit 02 93919000
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	Staying Healthy: Preventing infectious diseases in early childhood education and care services Yarm Gwanga - FORMS
Management Tools
Rule	None
Policy	None
Procedure	WHS OP014 (interim) Infectious Diseases Procedure
Guideline	Yarm Gwanga Infectious Diseases and Immunisation Guideline
Other Websites

Return to Top Interactions with Children
Description	This Yarm Gwanga Guideline acknowledges the importance of ensuring the highest standards in ethical conduct in accordance with the ECA Code of Ethics (2016) The United Nations Convention on the Rights of the Child (1991). This Guideline and associated documents provides an ethical framework for the decisions, actions and conduct of all staff members including students, volunteers and visitors. While it is recognized that no one set of rules can answer all ethical questions, the principles and expectations covering appropriate conduct in a variety of contexts is outlined
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Interactions With Children Guideline
Other Websites

Return to Top Medical Conditions in Children
Description	Under regulation 90-91 Yarm Gwanga must have a policy for managing medical conditions. This policy is found under the heading Guideline below, and covers: 1. the management of medical conditions; 2. procedures for a specific health care need, allergy or relevant medical condition, and the requirement for parents to provide a medical management plan; 3. the development of a risk minimisation plan, in consultation with the child’s parent; and 4. our communications plan for staff members and parents. A copy of our policy "Yarm Gwanga Medical Conditions Guideline " will be provided to the parent of any child enrolling at Yarm Gwanga who has a relevant medical condition. This policy is accessible at all times via the Yarm Gwanga website.
Impacts	Negative impact on the health and safety of a child. Fines and penalties.
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Yarm Gwanga - FORMS Yarm Gwanga Risk Minimisation Plan - Medical
Management Tools
Rule	None
Policy	None
Procedure	WHS OP012 (interim) First Aid Procedure WHS OP014 (interim) Infectious Diseases Procedure
Guideline	Yarm Gwanga Medical Conditions Guidelines
Other Websites

Return to Top National Quality Standard
Description	National Quality Standard The National Quality Standard (NQS) sets a high national benchmark for early childhood education and care and outside school hours care services in Australia. Services are assessed and rated by their regulatory authority against the NQS, and given a rating for each of the 7 quality areas and an overall rating based on these results. The NQS includes 7 quality areas that are important to outcomes for children. QA1 Educational program and practice 1.1 Program The educational program enhances each child’s learning and development. 1.1.1 Approved learning framework Curriculum decision-making contributes to each child’s learning and development outcomes in relation to their identity, connection with community, wellbeing, confidence as learners and effectiveness as communicators. 1.1.2 Child-centred Each child’s current knowledge, strengths, ideas, culture, abilities and interests are the foundation of the program. 1.1.3 Program learning opportunities All aspects of the program, including routines, are organised in ways that maximise opportunities fo each child’s learning. 1.2 Practice Educators facilitate and extend each child’s learning and development. 1.2.1 Intentional teaching Educators are deliberate, purposeful, and thoughtful in their decisions and actions. 1.2.2 Responsive teaching and scaffolding Educators respond to children’s ideas and play and extend children’s learning through open-ended questions, interactions and feedback. 1.2.3 Child directed learning Each child's agency is promoted, enabling them to make choices and decisions that influence events and their world. 1.3 Assessment and planning Educators and co-ordinators take a planned and reflective approach to implementing the program for each child. 1.3.1 Assessment and planning cycle Each child’s learning and development is assessed or evaluated as part of an ongoing cycle of observation, analysing learning, documentation, planning, implementation and reflection. 1.3.2 Critical reflection Critical reflection on children’s learning and development, both as individuals and in groups, drives program planning and implementation. 1.3.3 Information for families Families are informed about the program and their child's progress. QA2 Children’s health and safety 2.1 Health Each child’s health and physical activity is supported and promoted. 2.1.1 Wellbeing and comfort Each child’s wellbeing and comfort is provided for, including appropriate opportunities to meet each child’s need for sleep, rest and relaxation. 2.1.2 Health practices and procedures Effective illness and injury management and hygiene practices are promoted and implemented. 2.1.3 Healthy lifestyle Healthy eating and physical activity are promoted and appropriate for each child. 2.2 Safety Each child is protected. 2.2.1 Supervision At all times, reasonable precautions and adequate supervision ensure children are protected from harm and hazard. 2.2.2 Incident and emergency management Plans to effectively manage incidents and emergencies are developed inconsultation with relevant authorities, practised and implemented. 2.2.3 Child protection Management, educators and staff are aware of their roles and responsibilities to identify and respond to every child at risk of abuse or neglect. QA3 Physical environment 3.1 Design The design of the facilities is appropriate for the operation of a service. 3.1.1 Fit for purpose Outdoor and indoor spaces, buildings, fixtures and fittings are suitable for their purpose, including supporting the access of every child. 3.1.2 Upkeep Premises, furniture and equipment are safe, clean and well maintained. 3.2 Use The service environment is inclusive, promotes competence and supports exploration and play based learning. 3.2.1 Inclusive environment Outdoor and indoor spaces are organised and adapted to support every child's participation and to engage every child in quality experiences in both built and natural environments. 3.2.2 Resources support play-based learning Resources, materials and equipment allow for multiple uses, are sufficient in number, and enable every child to engage in play-based learning. 3.2.3 Environmentally responsible The service cares for the environment and supports children to become environmentally responsible. QA4 Staffing arrangements 4.1 Staffing arrangements Staffing arrangements enhance children's learning and development. 4.1.1 Organisation of educators The organisation of educators across the service supports children's learning and development. 4.1.2 Continuity of staff Every effort is made for children to experience continuity of educators at the service. 4.2 Professionalism Management, educators and staff are collaborative, respectful and ethical. 4.2.1 Professional collaboration Management, educators and staff work with mutual respect and collaboratively, and challenge and learn from each other, recognising each other’s strengths and skills. 4.2.2 Professional standards Professional standards guide practice, interactions and relationships. QA5 Relationships with children 5.1 Relationships between educators and children Respectful and equitable relationships are maintained with each child. 5.1.1 Positive educator to child interactions Responsive and meaningful interactions build trusting relationships which engage and support each child to feel secure, confident and included. 5.1.2 Dignity and rights of the child The dignity and rights of every child are maintained. 5.2 Relationships between children Each child is supported to build and maintain sensitive and responsive relationships. 5.2.1 Collaborative learning Children are supported to collaborate, learn from and help each other. 5.2.2 Self-regulation Each child is supported to regulate their own behaviour, respond appropriately to the behaviour of others and communicate effectively to resolve conflicts. QA6 Collaborative partnerships with families and communities 6.1 Supportive relationships with families Respectful relationships with families are developed and maintained and families are supported in their parenting role. 6.1.1 Engagement with the service Families are supported from enrolment to be involved in the service and contribute to service decisions. 6.1.2 Parent views are respected The expertise, culture, values and beliefs of families are respected and families share in decision-making about their child’s learning and wellbeing. 6.1.3 Families are supported Current information is available to families about the service and relevant community services and resources to support parenting and family wellbeing. 6.2 Collaborative partnerships Collaborative partnerships enhance children’s inclusion, learning and wellbeing. 6.2.1 Transitions Continuity of learning and transitions for each child are supported by sharing information and clarifying responsibilities. 6.2.2 Access and participation Effective partnerships support children's access, inclusion and participation in the program. 6.2.3 Community engagement The service builds relationships and engages with its community. QA7 Governance and Leadership 7.1 Governance Governance supports the operation of a quality service. 7.1.1 Service philosophy and purpose A statement of philosophy guides all aspects of the service’s operations. 7.1.2 Management systems Systems are in place to manage risk and enable the effective management and operation of a quality service. 7.1.3 Roles and responsibilities Roles and responsibilities are clearly defined, and understood, and support effective decision- making and operation of the service. 7.2 Leadership Effective leadership builds and promotes a positive organisational culture and professional learning community. 7.2.1 Continuous improvement There is an effective self-assessment and quality improvement process in place. 7.2.2 Educational leadership The educational leader is supported and leads the development and implementation of the educational program and assessment and planning cycle. 7.2.3 Development of professionals Educators, co-ordinators and staff members’ performance is regularly evaluated and individual plans are in place to support learning and development. EXCEEDING Theme 1: Practice is embedded in service operations This theme means that high quality practice for the standard is demonstrated consistently and frequently across the service. This ensures a sense of continuity and predictability for children. For example: • high quality practice is usual practice across the service • quality practice is consistent across all educators • each educator’s practice reflects a clear understanding of the requirements of the standard • practice for the standard reflects the service philosophy and the principles and practices of the approved learning frameworks. Theme 2: Practice is informed by critical reflection When practice is informed by critical reflection, educators consider, question, analyse and re-evaluate planning and decision-making for that standard. This supports a culture of ongoing self-assessment that helps identify continuous improvement and improved outcomes for children, families and educators. For example: • reflection on practice is regular and ongoing • opportunities for improvements are identified and implemented • educators are aware of the influences on their practice and are committed to ongoing learning • decision-making processes draw on diverse perspectives. Theme 3: Practice is shaped by meaningful engagement with families and/or the community Every education and care service is unique, as are the children, families, and community at the service. This theme recognises that high quality practice is informed by and tailored to the unique strengths and needs of children, families and the community. This theme recognises differences across service types. For example, it is expected that services that educate and care for school-aged children may build strong relationships with the school and broader community and have fewer interactions with families compared to services that educate and care for younger children. For example: • practice reflects the voices and strengths of children, families and the community • practice demonstrates shared decision-making and problem solving with families and/or the community • practice suits the unique environmental, cultural and community context of the service • practice fosters a culture of inclusiveness.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	Australian Children's Education & Care Quality Authority
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Nominated Supervisor
Description	Under S161 the University must not operate its child care service unless there is a nominated supervisor for that service. As the Approved Providers the University of New England must nominate a nominated supervisor and can appoint one or more individuals to be nominated supervisors at the service. The nominated supervisor must give written consent. The name of each nominated supervisor will be visible from the service's main entrance. As the Approved Provider the University of New England must determine if a person is suitable to be nominated supervisor before nominating the person. The approved provider must record this information, with sufficient evidence, and keep it on file to demonstrate compliance to the Regulatory Authority. The person must be: * be 18 years or older * have adequate knowledge and understanding of the provision of education and care to children * have an ability to effectively supervise and manage an education and care service You must have regard to: • the person’s history of compliance with the National Law and other relevant laws • any decision under the Law to refuse, suspend, refuse to renew, or cancel a licence, approval, registration, certification or other authorisation granted to the person under the National Law and other relevant laws • Approved providers can ask the nominated person to complete and sign a Compliance History Statement template and then keep it on file. The template is not mandatory but can help make informed decisions about a person’s suitability to be the nominated supervisor or to be placed in day-to-day charge of the service. Visit the ACECQA website to download this template: www.acecqa.gov.au/sample-forms-and-templatesnow-available As an approved provider, you must not nominate a person as a nominated supervisor if you knew or could reasonably have known that person was prohibited from being nominated. Currently you must not engage a person or volunteer if you know, or could reasonably have known, that person was prohibited under the National Law. This requirement continues. Reasonable steps you might take to ensure you do not nominate or engage a prohibited person include: • ask the candidate to complete and sign a declaration stating they are not prohibited. Keep these forms on file. Visit the ACECQA website to download the Prohibition Notice Declaration template: www.acecqa.gov.au/sample-forms-and-templatesnow-available • review the candidate’s references, including previous employers • when undertaking reference checks, ask each referee if they are aware of any compliance action under the National Law or any other law in relation to the candidate. Record referee responses and keep this information on file. If after taking reasonable steps you are still concerned about the candidate’s compliance history, you may contact your regulatory authority and enquire if the person is subject to a prohibition notice in any state or territory. A nominated supervisors must be aware of protection laws and obligations and have current working with children checks that comply with working with children laws. Nominated supervisors must have successfully completed child protection training. Notifying the regulatory authority of changes to nominated supervisors The approved provider must notify the regulatory authority when a nominated supervisor is appointed through the NQA IT System by submitting a Notification of change to nominated supervisor form: acecqa.gov.au/applications The regulatory authority must be notified 7 days prior to the nominated supervisor starting, or if that is not possible, within 14 days after the nominated supervisor has commenced in the role. The approved provider, must also notify the regulatory authority via a separate notification if the nominated supervisor: • changes their name or contact details • is no longer employed or engaged by the service • has been removed from the role or • withdraws their consent to the nomination. Consent to the nominated supervisor role If an approved provider is an individual and has nominated themselves to be a nominated supervisor, there is no need for written consent. The approved provider must provide the regulatory authority with the written consent of other individuals appointed as a nominated supervisor. This can be included in the application for service approval or by submitting a Nominated supervisor consent form: acecqa.gov.au/applications
Impacts	Penalty $25,000 fine
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	UNE Life
Oversight Committee/Group	None
Business Units Impacted	Office of the Chief Operating Officer UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Notification to the Regulatory Authority of Serious Incident, Complaint or
Description	Complaints, incidents and serious incidents must be notified to the regulatory authority through the National Quality Agenda IT System (NQA IT System). Log in to access the portal where you can select the incident or complaint type and enter the required information. If you are unable to access the NQA IT System for events that require notification under the National Law within a 24 hour period, please contact your regulatory authority. SERIOUS INCIDENT Yarm Gwanga will notify the regulatory authority within 24 hours of becoming aware of a serious incident.The notification of a serious incident to a regulatory authority is needed where emergency services attended an education and care service in response to an emergency, rather than as a precaution or for any other reason. An emergency is defined as an incident, situation or event where there is an imminent or severe risk to the health, safety and wellbeing of any person present at a service. A serious incident is defined as any of the following: • the death of a child while that child is being educated and cared for at the service or following an incident while that child was being cared for by the service • a serious injury or trauma while the child is being educated and cared for, which: • required urgent medical attention from a registered medical practitioner; or • the child attended or should have attended a hospital (e.g. a broken limb)* • any incident involving serious illness at the service, where the child attended, or should have attended a hospital (e.g. severe asthma attack, seizure or anaphylaxis)* • any circumstance where a child appears to be missing or cannot be accounted for • any circumstance where a child appears to have been taken or removed from the service premises by someone not authorised to do this • any circumstance where a child is mistakenly locked in or locked out of the service premises or any part of the premises • any emergency for which emergency services attended. NOTE: It does not mean an incident where emergency services attended as a precaution. *NOTE: In some rural or remote locations a General Practitioner conducts consultations from a hospital site. Only treatment related to serious injury, trauma or illness is required to be notified. A serious injury, illness or trauma includes: • Amputation • Anaphylactic reaction requiring hospitalisation • Asthma requiring hospitalisation • Broken bone/Fractures • Bronchiolitis • Burns • Diarrhoea requiring hospitalisation • Epileptic seizures • Head injuries • Measles • Meningococcal infection • Sexual assault • Witnessing violence or a frightening event Notify the regulatory authority of serious incidents online through the NQA IT System. You can download the incident, injury, trauma and illness record template to record any supporting evidence or other (non-serious) incidents. COMPLAINTS You must notify the regulatory authority within 24 hours of any complaint alleging that a serious incident has occurred while the child is educated and cared for or complaints alleging that the Law has been contravened. ANY CIRCUMSTANCES POSING A RISK TO THE HEALTH, SAFETY OR WELL BEING OF A CHILD You must notify the regulatory authority within 7 days of becoming aware of a circumstance arising at the service that poses a risk to the health, safety or wellbeing of a child. PHYSICAL AND/OR SEXUAL ABUSE The regulatory authority must be notified of any incident where there is reasonable belief that physical abuse or sexual abuse of a child or children has occurred or is occurring while the child is or the children are being educated and cared for by the education and care service. Any allegation that sexual or physical abuse of a child has occurred or is occurring while the child is being educated and cared for by the service. Not all sexual behaviour involving children poses a risk to their safety, it may be age-appropriate. NSW mandatory reporter guide is a structured decision-making tool intended to complement mandatory reporters’ professional judgement and critical thinking. Educators and providers may find it helpful to use resources like the Traffic Lights Framework (TLF) to monitor and manage sexualised behaviours in children. The TLF was developed by True and can also be accessed as a Traffic Lights App which describes healthy sexual behaviours (green), concerning behaviours (orange) and harmful behaviours (red) for children 0-17. It also explains possible reasons for specific behaviours, suggested responses and provides case studies.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Child Protection (Working with Children) Act 2012 (NSW) Child Protection (Working with Children) Regulation 2013 (NSW) Children (Education and Care Services National Law Application) Act 2010 (NSW) Children and Young Persons (Care and Protection) Act 1998 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	ACECQA - National Quality Standards
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Participation of Students, Academics, Visitors and Volunteers
Description	Yarm Gwanga encourages and supports the appropriate opportunities for learning, research, participation and observation by students and academic staff of the University of New England and other tertiary institutions, both nationally and internationally. Yarm Gwanga also supports the learning opportunities for work experience and TVET students at local high schools TAFE placements through cert III and Diploma studies in Early Childhood.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Child Protection (Working with Children) Regulation 2013 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Early Childhood Australia - Code of Ethics NSW Education - Working with Children Check Policy
Management Tools
Rule	Student Behavioural Misconduct Rules
Policy	Child Protection Policy
Procedure	Child Protection Procedures
Guideline	Yarm Gwanga Student, Academics, Visitors and Volunteers Guideline
Other Websites

Return to Top Physical Environment- Indoors
Description	Under Part 4.3 of the Regulations the Child Care Service must ensure that the Physical Environment for the child must be safe, comfortable and in working order. This includes: furniture, equipment, laundry and hygiene facilities, indoor floor space and toilet & hygiene facilities. The Early Childhood Educators must advise the director when an item in the indoor physical environment is not safe, clean and in good repair QA3 Physical environment 3.1 Design The design of the facilities is appropriate for the operation of a service. 3.1.1 Fit for purpose Outdoor and indoor spaces, buildings, fixtures and fittings are suitable for their purpose, including supporting the access of every child. 3.1.2 Upkeep Premises, furniture and equipment are safe, clean and well maintained. 3.2 Use The service environment is inclusive, promotes competence and supports exploration and play based learning. 3.2.1 Inclusive environment Outdoor and indoor spaces are organised and adapted to support every child's participation and to engage every child in quality experiences in both built and natural environments. 3.2.2 Resources support play-based learning Resources, materials and equipment allow for multiple uses, are sufficient in number, and enable every child to engage in play-based learning. 3.2.3 Environmentally responsible The service cares for the environment and supports children to become environmentally responsible. The indoor floor space requires 3.25 square metres of unencumbered floor space for each child.
Impacts	A maximum fine of up to $2000 and/or a compliance direction may be issued from the regulator
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Providing a Child Safe Environment Guideline
Other Websites

Return to Top Physical Environment- Outdoors
Description	Under Part 4.3 of the Regulations the Child Care Service must ensure that the Physical Environment for the child must be safe, comfortable and in working order. This includes: furniture, equipment, fencing, and outdoor environment. The Early Childhood Educators must advise the director when an item in the outdoor physical environment is not safe, clean or in good repair. QA3 Physical environment 3.1 Design The design of the facilities is appropriate for the operation of a service. 3.1.1 Fit for purpose Outdoor and indoor spaces, buildings, fixtures and fittings are suitable for their purpose, including supporting the access of every child. 3.1.2 Upkeep Premises, furniture and equipment are safe, clean and well maintained. 3.2 Use The service environment is inclusive, promotes competence and supports exploration and play based learning. 3.2.1 Inclusive environment Outdoor and indoor spaces are organised and adapted to support every child's participation and to engage every child in quality experiences in both built and natural environments. 3.2.2 Resources support play-based learning Resources, materials and equipment allow for multiple uses, are sufficient in number, and enable every child to engage in play-based learning. 3.2.3 Environmentally responsible The service cares for the environment and supports children to become environmentally responsible. The outdoor space requires 7 square metres of unencumbered space for each child.
Impacts	A maximum fine of up to $2000 and/or a compliance direction may be issued from the regulator
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Providing a Child Safe Environment Guideline
Other Websites

Return to Top Provider Approval
Description	A provider approval (under s15 of the law) authorises the approved provider (The University of New England) to operate an approved education and care service if the approved provider is the holder of the service approval for those services. The provider approval remains in force until it is cancelled or surrendered. Provider Approval number = PR-00003589 Date approval granted = 01/09/2009
Impacts	Fines of up to $50,000
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Yarm Gwanga - University of New England Provider Approval
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Providing a Child Safe Environment
Description	Yarm Gwanga is committed to child safety and provides an environment that ensures the safety, health and well being of children at all times. Yarm Gwanga is committed to the safety, participation and empowerment of all children. All children have the right to be educated and cared for in a safe environment.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	UNE Safety Hub
Management Tools
Rule	None
Policy	Work Health and Safety (WHS) Rule
Procedure	WHS OP008 Risk Assessment Procedure WHS OP009 Workplace Inspections Procedure WHS OP011 (Interim) Work at Height Procedure WHS OP012 (interim) First Aid Procedure WHS OP013 Hazardous Chemicals Procedure WHS OP014 (interim) Infectious Diseases Procedure WHS OP015 Children in the Workplace Procedure
Guideline	Yarm Gwanga Providing a Child Safe Environment Guideline
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Return to Top Quality Improvement Plan (QIP)
Description	Under s51(5) of the Act and c31 and Part 3.1 of the Regulations, it is a condition of service approval that the University's childcare service have a current quality improvement plan. This plan must be: (a) kept at the education and care service premises; and (b) made available for inspection by the Department of Education and Communities or an authorised officer; and (c) made available on request to parents of a child who is enrolled at the service or who are seeking to enrol a child at the service.
Impacts	Penalty of $50,000 for the University as the Approved Provider.
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Office of the Chief Operating Officer UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Quality Improvement Plan (QIP) - Childcare
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Records Management and confidentiality of records - Child Information
Description	Under Part 4.7 of the Regulations the following records are to be kept: * s158 Children's attendance records (full name, date and time of arrival and departure, signature of person delivering or collecting the child) * s160 Child enrolment records: (a) the full name, date of birth and address of the child; (b) the name, address and contact details of-- (i) each known parent of the child; and (ii) any person who is to be notified of an emergency involving the child if any parent of the child cannot be immediately contacted; and (iii) any person who is an authorised nominee. (iv) any person who is authorised to consent to medical treatment of, or to authorise administration of medication to, the child; and (v) any person who is authorised to authorise an educator to take the child outside the education and care service premises; (c) details of any court orders, parenting orders or parenting plans; (d) details of any other court orders provided to the approved provider relating to the child's residence or the child's contact with a parent or other person; (e) the gender of the child; (f) the language used in the child's home; (g) the cultural background of the child and, if applicable, the child's parents; (h) any special considerations for the child, for example any cultural, religious or dietary requirements or additional needs; (i) relevant authorisations (regulation 161); (j) relevant health information (regulation 162). In accordance with the State Records Act 1998 and the General retention and disposal authorities (GDA 23-10.04.01) the personal records of each child (this includes records relating to the child's personal information, attendance, parental authorisations, approvals and permissions, contact details, special requirements, particulars of treatment to be given child or any medication administered to a child by a member of staff of the service, the nature and circumstances of any injury to or illness of a child whilst in the care of the service, complaints etc.) are to be retained until the child reaches the age of 25 or 7 years after last action, whichever is the longer. iv. Record relating to the approved provider-Until the end of 3 years after the last date on which the approved provider operated the service v. Record relating to the nominated supervisor of staff member-Until the end of 3 years after the last date on which the nominated supervisor or staff member provided education and care on behalf of the service vi. Any other record-Until the end of 3 years after the date on which the record was made
Impacts	Penalty of $2000
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Office of the Chief Operating Officer Records Team UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Australian Children's Education & Care Quality Authority NSW State Records - General Retention & Disposal Authorities GDA23 University Records
Management Tools
Rule	Records Management Rule
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Recruitment of staff
Description	The University of New England recruits staff based on the principles of merit, equity and transparency to ensure it attracts and retains staff who will make a positive contribution to the University's values, culture and strategic objectives.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	Staff Recruitment Rule
Procedure	Staff Recruitment Procedures
Guideline	None
Other Websites

Return to Top Responsible Person
Description	Yarm Gwanga will ensure that a responsible person is present at the service at all times that the service is educating and caring for children. A responsible person is: * the approved provider or a person with management control * a nominated supervisor (The National Law allows more than one ((with a minimum of at least one)) nominated supervisor to be appointed at the same time for each service) (the Approved Provider is responsible for notifying the regulatory authority if a nominated supervisor changes or there is a change to their name or contact details). * a person in day-to-day charge of the service A responsible person must have successfully completed approved child protection training A responsible person must accept in writing the designation of responsible person
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Service Approval
Description	Under Part 3 of the Law, each education and care service operated by the University of New England (the approved provider) requires service approval. The Univertsity operates two services - these are: A. Yarm Gwanga Preschool and Early Education Centre Service approval number = SE-00009612 Date approval granted = 23 November 2008 B. Yarm Gwanga Vacation Care Service approval number = SE-00013424 Date approval granted = 26 August 2013 A service approval is granted subject to the condition that the education and care service is operated in a way that: (a) ensures the safety, health and wellbeing of the children being educated and cared for by the service; and (b) meets the educational and developmental needs of the children being educated and cared for by the service. and (c) the approved provider (the University) must hold the prescribed insurance in respect of the education and care service.
Impacts	Fines of up to $50,000
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW) Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Yarm Gwanga - Service Approval - Preschool and Early Education Centre & Vacation Care
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Service Philosophy
Description	A statement of philosophy guides all aspects of the service’s operations. The service philosophy is displayed in the foyer of the service and reflected upon and reviewed regularly with contribution from families, children, educators, management and relevant community members.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	ACECQA - National Quality Standards
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Sleep, Rest and Relaxation
Description	Under Regulation 81 of the Education and Care Services National Regulations Yarm Gwanga must take reasonable steps to ensure that the needs for sleep and rest of children being educated and cared for by the service are met, having regard to the ages, development stages and individual needs of the children. National Quality Standard QA2 Children’s health and safety 2.1.1 Wellbeing and comfort Each child’s wellbeing and comfort is provided for, including appropriate opportunities to meet each child’s need for sleep, rest and relaxation. Yarm Gwanga will ensure that all children have appropriate opportunities to sleep, rest and relax in accordance with their individual needs. Yarm Gwanga will: �,� provide a positive and nurturing environment for all children attending the service. �,� recognise that children have different requirements for sleep, rest and relaxation and will be responsive to those needs to ensure that children feel safe and secure at the service. �,� consult with parents / guardians about their child’s individual sleep, rest and relaxation requirements / practices, and ensure practices at the service are responsive to the values and cultural beliefs of each family. �,� comply with all legislative requirements, standards and current best practice, including recommendations by Red Nose and Kidsafe.
Impacts	Penalty: $1000.
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Safe Sleep and Rest Practices Guideline
Other Websites

Return to Top Staff Performance Planning and Goal Setting
Description	Under the National Quality Standards Quality Area 7 Yarm Gwanga will ensure effective leadership and management of the service that contributes to quality environments for children’s learning and development. The performance of educators, co-ordinators and staff members is evaluated and individual development plans are in place to support performance improvement. Annual PPDR (Performance Planning & Development Review Policy) occur annually for each staff member and performance goals and professional development plans are developed.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Office of the Chief Operating Officer People and Culture UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	Performance Planning Development and Review Policy
Procedure	Performance Planning Development and Review Procedures
Guideline	None
Other Websites

Return to Top Staffing Guideline
Description	Yarm Gwanga Preschool and Early Education Centre is required to define the roles and responsibilities of the Responsible Person, Role of Nominated Supervisor and Educational Leader.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	Yarm Gwanga Staffing Guideline - Responsible Person, Nominated Supervisor, and Educational Leader
Other Websites

Return to Top Supervision
Description	National Quality Standard QA2 Children’s health and safety 2.2 Safety- Each child is protected. 2.2.1 Supervision- At all times, reasonable precautions and adequate supervision ensure children are protected from harm and hazard. Children need safe and secure environments to thrive in their life and learning. Effective supervision is integral to creating environments that are safe and responsive to the needs of all children. It also helps to protect children from hazards or harm that may arise from their play and daily routines. Effective supervision also allows educators to engage in meaningful interactions with children. ACTIVE SUPERVISION Educators promote children’s learning and development by creating physical and social environments that have a positive impact. It is necessary for educators to be alert and aware of risks and hazards and the potential for accidents and injury, not only in their immediate location but also throughout the service. To provide effective supervision, educators need to be conscious of the physical environment and be attuned to the needs of individual children. SUPERVISION REQUIREMENTS The Education and Care Services National Law and National Regulations require that all children being educated and cared for at an approved service are adequately supervised at all times and are protected from harm and hazards. There are also requirements to notify the regulatory authority of any serious incidents or complaints alleging the safety, health or wellbeing of children has been compromised. If children are not effectively supervised, a situation may arise in which the regulatory authority will need to be notified. The National Regulations also prescribe the minimum number of educators required to educate and care for children and prescribe the required qualifications for educators, including how many educators are to be early childhood teachers. Services must maintain set educator-to-child ratios at all times based on the ages and number of children being educated and cared for at the service. The requirements for educator-to-child ratios can be found on the ACECQA website vacation care ratio 1:15
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Yarm Gwanga
Obligation Framework
Associated Legislation	Education and Care Services National Regulations (NSW)
Associated Standard	None
Associated Code	None
Associated Information	ACECQA - National Quality Standards
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Teacher Accreditation
Description	From 1 January 2018 all teachers must be accredited by NESA (NSW Education Standards Authority) to start, continue, or return to teaching in a school or early childhood service in NSW. Teachers who are provisionally or conditionally accredited must work towards Proficient Teacher Accreditation over a set timeframe. This involves collecting evidence of practice that demonstrates the Standard Descriptors for Proficient Teacher, as outlined in the Australian Professional Standards for Teachers (APST). To assist early childhood teachers working towards Proficient Teacher Accreditation, we have created a guide to identify practices relevant to the Standards in a range of early childhood contexts. The Proficient Teacher Evidence Guide for Early Childhood Teachers (PDF, 5.7 MB) describes a range of practices and examples of documents that teachers might develop in their work. The PDF is best viewed using Adobe Acrobat. A free copy of Adobe Acrobat Reader can be downloaded from https://get.adobe.com/reader Teachers accredited as Proficient under the Accreditation of Early Childhood Teachers Policy are required to maintain their accreditation.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted
Obligation Framework
Associated Legislation	Teacher Accreditation Act 2004 (NSW)
Associated Standard	None
Associated Code	None
Associated Information	None
Management Tools
Rule	None
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Workplace Health & Safety
Description	The University of New England is fully committed to the provision of a safe and healthy work environment for all Workers, Students and visitors. The University supports meaningful and effective consultation with staff and other stakeholders. Staff input is encouraged and incorporated into decision making processes regarding health, safety and well-being matters.
Impacts
Responsible Manager	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	UNE Life
Oversight Committee/Group	None
Business Units Impacted	Office of the Chief Operating Officer People and Culture UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	None
Associated Standard	None
Associated Code	None
Associated Information	UNE Safety Hub
Management Tools
Rule	WHS OP003 -Terms of Reference (Vice-Chancellor approved) - Work Health and Safety (WHS) Committee WHS OP004 - Terms of Reference (Vice-Chancellor approved) - Work Health and Safety (WHS) Management Group
Policy	None
Procedure	None
Guideline	None
Other Websites

Return to Top Yarm Gwanga Staff Code of Conduct
Description	The University of New England is the Approved Provider of the service, and as such Yarm Gwanga and its staff are subject to the University's rules, policies and procedures. The University's Human Resource Directorate is responsible for for assisting staff with issues relating to their employment at the University. Yarm Gwanga staff have a responsibility to be aware of and comply with: 1. The University's rules, policies and procedures; 2. Yarm Gwanga specific Guidelines; and 3. The relevant Collective Agreement. Yarm Gwanga must ensure that: 1. The mix of staff qualifications is in accordance with the Regulation. 2. That at least one Responsible Person, who is appropriately skilled and qualified, is present at all times when caring for and educating children. The name and photo of the responsible person will be clearly displayed in the main foyer of the service. 3. When the Responsible Person changes they will “hand over” responsibility for the role to another eligible person at the Service. Both the old and new Responsible Person will communicate directly and ensure the name of the responsible person displayed at the Service correctly reflects who currently holds the position and the responsible person signs the Responsible Person Record form located in the office. 4. The Educational Leader has a clear understanding of the requirements of the role. 5. A person is appointed in writing as an Educational Leader, and the written consent of that person was sought before appointing them. 6. A person is appointed in writing as a Nominated Supervisor, and the written consent of that person was sought before appointing them. 7. That the Regulator is notified of the appointment of, or change to a Nominated Supervisor; the Contact Person for the Approved Provider. QA4 Staffing arrangements 4.1 Staffing arrangements Staffing arrangements enhance children's learning and development. 4.1.1 Organisation of educators The organisation of educators across the service supports children's learning and development. 4.1.2 Continuity of staff Every effort is made for children to experience continuity of educators at the service. 4.2 Professionalism Management, educators and staff are collaborative, respectful and ethical. 4.2.1 Professional collaboration Management, educators and staff work with mutual respect and collaboratively, and challenge and learn from each other, recognising each other’s strengths and skills. 4.2.2 Professional standards Professional standards guide practice, interactions and relationships.
Impacts
Responsible Manager	Leah Cook, Director UNE Residential System
Coordinating Officer	Galia Urquhart, OIC and Nominated Supervisor (Yarm Gwanga)
Coordinating Unit	Yarm Gwanga
Oversight Committee/Group	None
Business Units Impacted	Office of the Chief Operating Officer People and Culture UNE Life Yarm Gwanga
Obligation Framework
Associated Legislation	Children (Education and Care Services National Law Application) Act 2010 (NSW) Education and Care Services National Regulations (NSW) University of New England Act 1993 (NSW) (NSW)
Associated Standard	None
Associated Code	None
Associated Information	Australian Children's Education & Care Quality Authority Early Childhood Australia - Code of Ethics THE UNIVERSITY OF NEW ENGLAND PROFESSIONAL STAFF COLLECTIVE AGREEMENT 2014 -2017 Yarm Education and care services applications and notification forms Yarm Gwanga - Mandatory Notification Forms Yarm Gwanga - Responsible Person Record
Management Tools
Rule	Terms of Reference (Council approved) - Remuneration Committee
Policy	Casual Staff Appointments Policy Code of Conduct Employment of Close Relatives and Other Close Associates Policy Leave Management Rule Performance Planning Development and Review Policy New Staff Relocation Assistance Policy Remuneration and Working Arrangements Policy Return to Work Policy Secondment Policy Staff Recruitment Rule
Procedure	Casual Staff Appointments Procedures Elite Athlete, Australian Defence Force (ADF) Reserve and Emergency Services Volunteer Students Procedures Employment of Close Relatives and Other Close Associates Procedures Leave Management Procedures Performance Planning Development and Review Procedures Professional Staff Classification Procedures New Staff Relocation Assistance Procedures Salaries and Benefits Procedures Secondment Procedures Staff Recruitment Procedures Superannuation Procedures
Guideline	Yarm Gwanga Staff Code of Conduct
Other Websites

Compliance Obligations